To manage your refund, you just have to ask us at firstname.lastname@example.org for the return authorization form, you just have to complete it. If you have requested an exchange, be sure to provide all the details on the return form such as product, size and credit card information so that Touch D 'Sol can manage the shipping process.
Do not forget to include a copy of the original invoice in the package, this information is essential to manage the procedure without setbacks.
- You must bear in mind that returns have a cost.
- Send the package to: Av. República de Panamá 5830 Lima 18, Perú.
- Call the telephone line (+551) 444 8779
- In international territory returns are not accepted, unless there is a quality defect in the garment.
Touch D 'Sol will only accept the return of products with manufacturing defects.
For the return of the product applies the same policy established for the change of products. Change requests that do not follow this policy will be rejected.