TERMS AND CONDITIONS
Through these Terms and Conditions, the TOQUE D 'SOL company, in its capacity as owner of the electronic commerce platform (hereinafter the "platform") available at: www.toquedsol.com, puts explanatory information at your disposal the platform and the regulations for its use and access.
IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, WE REQUEST YOU TO REFRAIN FROM USING OR NAVIGATING THIS PLATFORM, YOUR USE OF THE TERMS SET FORTH IN THIS PLACE IS SUFFICIENT TO CONSIDER THAT YOU ACCEPT THE CONTENT AND OBLIGATIONS HERE DESCRIBED.
1. ADITIONAL NOTES
- The return policy applies to all orders placed through the website, phone, email, WhatsApp or Instagram.
- A sale item is any item on our website that has been applied to any type or form of discount.
- All shipping charges for returns and / or changes are the responsibility of the customer and are not refundable if the customer rejects or rejects the package. If tariffs and / or taxes are issued, they are the responsibility of the recipient.
2. FINAL SALE POLICY
- The sale items are final sale. Sales items can not be returned to exchange or store credit. Any returned sales item will be returned to the address registered in the original purchase at the expense of the customer.
- Any returned sales item will be returned to the address registered in the original purchase at the expense of the customer.
- This return policy applies to all orders placed through the website, phone and / or email. A sale item is any item on our website that has applied a discount.
3. REIMBURSEMENT POLICY
- Purchases made to departmental stores or distributors can only be returned to the original vendor.
- If you are not completely satisfied with your purchase, we will gladly accept the return of the items within 30 days of purchase, by exchange, if they are in perfect condition, and if they are not sale items.
- No refunds are offered.
4. RETURNS AND EXCHANGE
- The sale items are final sale. The items of sale can not be returned for an exchange, nor credit of the store. Any returned item will be returned to the address registered in the original purchase by the customer, with the original labels, the packaging and in perfect condition.
- Returned items that are not sales items are eligible for an exchange. - No refunds are offered.
- Returns are accepted within thirty (30) days from the date of shipment.
- Returned items must be returned in perfect condition, unused, with labels and sanitary lining (for bathing suits). Returned items must be returned with the original return form and their respective personalized documents, if applicable.
- Returned items that are dirty, worn, damaged, washed or in unacceptable conditions will be returned immediately to customers on their own. TOQUE D 'SOL reserves the right to refuse any item (s). - All exchanges are subject to stock availability.
5. MODIFICATION AND UPDATING OF THE TERMS AND CONDITIONS
Touch D 'Sol at your own discretion or for technical needs, may modify, update, add and / or remove features, services and contents of the platform, as well as these terms and conditions, at any time and without the need of any notification to Users as long as they do not affect the normal functioning or the purposes of the platform.
Touch D 'Sol, directly, you can unilaterally modify, and at any time, the content of the Terms and Conditions. If the modifications configure significant changes, Touch D 'Sol will promptly notify Users through emails, written communications or publishing directly on the platform. Maaji will choose, in its sole discretion, the means by which it will make the notifications.
6. CANCELLATION OF ORDERS
Touch D 'Sol will accept the cancellation of the orders by the User, only and exclusively when this is requested by email before 24 hours after the purchase has been made.
7. CONTACT OPTIONS IN CASE OF DISADVANTAGES OF PAYMENTS ON THE PLATFORM
To send questions, complaints, claims or requests, Touch D 'Sol will receive the same through the email: email@example.com.
8. RESERVATION OF DOMAIN
The products supplied will remain the property of Touch D 'Sol until the User has paid in full all amounts due under any contract of sale of products remotely that you have with us, including the payment of shipping costs and other related expenses to the contract for the sale of products at a distance.
9. MAINTENANCE OF PRODUCTS
Touch D 'Sol wishes to draw the User's attention to the washing and maintenance instructions printed on the product labels. Touch D 'Sol shall not be liable for any damage resulting from the incorrect use or handling of the products, including the use of incorrect maintenance methods, according to the instructions on the product labels.
Touch D 'Sol has the highest commercially available security standards in the industry. In addition, the payment process works on a secure server using the protocol. The secure server establishes a connection so that the information is transmitted encrypted using 168-bit algorithms, which ensure that it is only intelligible to the Client's computer and the platform. In this way, using the SSL protocol guarantees:
(i) (i) That the User is communicating his / her data directly to the Toque D 'Sol server and not to any other person who tries to impersonate him / her.
(ii) That between the User and the Toque D 'Sol server the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties. Likewise, Toque D 'Sol does not have access to confidential data related to the means of payment used by the User within the PayPal platform, and therefore does not store them either.